The Dispute Service has been selected to provide the New Homes Ombudsman service and has named Alison MacDougall as the ombudsman designate.

Do construction leaders create the right environment for quality on projects? Dave Stitt isn’t so sure

CIOB Quality Guide to raise standards across industry (CM, 14 January) Raising quality far above the bare minimum should be followed by “of course” automatically. There shouldn’t have to be…

As an industry, we need to go beyond the bare minimum and seek out the highest possible standards, says Caroline Gumble We recently published the CIOB Guide to Quality Management…

Is the industry ditching design and build to lock in quality? This may be misguided, Paul Beeston argues  In the time, cost and quality ‘triangle’, the much-repeated adage is that…