
Lauren Parsons, business analyst with FM Conway, was the deserving winner of the Rising Star accolade, sponsored by the Chartered Institute of Building, at the Digital Construction Awards 2023 last night (4 July).
Since joining the infrastructure services contractor from the retail industry six years ago, as a business support administrator, she has risen to the post of business analyst, playing a vital role in the company’s rapid embrace of digitisation.
When she arrived, FM Conway had just begun deployment of the innDex digital workforce management platform, which it uses on its high-profile contract with Westminster City Council. Lauren’s systemic approach, tracking progress and prioritising the development backlog, helped the contractor move away from spreadsheets and fragmented communication.
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