The new Bakerloo line ticket hall at Paddington London Underground station has opened after a team including Mace completed a 12-year-long revamp.
London Paddington is the second-busiest station in the UK with 59 million entries and exits in 2023, according to the Office of Rail and Road. It was the sixth-busiest station in the country the previous year. The opening of the Elizabeth Line has been a principal contributing factor to the increase in passenger levels.
The new ticket hall has been designed to deal with peak-hour congestion and passenger flow. It also has step-free access from the street to platforms and has direct access to the Elizabeth line.
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