CIOB community stays strong during difficult year

This time last year, I wrote about the inspiring community which makes up the global CIOB membership. I was reflecting on what I’d learned after getting out and about to meet members. One of the main things that struck me was the sense of community – the Hub networks, the trustees, Novus members, the whole of the CIOB family.

Who knew just how important that community would be during 2020? I have observed our members come together, supporting their colleagues and the construction industry in their regions. It’s been heartening to hear about and a real reminder of the strength we have when we come together.

In turn, the CIOB put in place a number of things to support members and the wider construction community. Early on, we recognised that site shutdowns, even temporary ones, would lead to a reduction in income for many in our industry. We offered, on a case-by-case basis, financial flexibility to members who requested it, with extended payments periods and some discounts. We’ve now formalised that support with the Covid-19 Support Fund for members, wherever they are in the world, who face financial difficulties as a result of the pandemic.

We tried to reach out to members to make sure they know about the support offered via our Benevolent Fund, including access to the services provided by Anxiety UK for those living with anxiety, stress or anxiety-based depression.

We moved events online, including our CPD and training courses, committee meetings, professional review and Fellowship workshops and even networking, with ‘Hubs in virtual pubs’.

And our annual celebration for Construction Manager of the Year is going virtual this year (do join us online on 25 November if you can).

You may also have noticed a strengthening of our collaboration and increase in communication with industry-wide groups, including Build UK and the Construction Leadership Council, working with and influencing government in advocating for the necessary measures and support to keep our sector going and help it to thrive in a post-covid economy.

I am proud of the fact CIOB adapted fast to the challenges we encountered during the pandemic. We implemented processes that are more environmentally sound and cost effective, while delivering a better customer experience. We will be taking many of these new ways of working and benefits forwards. I thank all our members for their ongoing professionalism, inspiring tenacity and encouraging support during 2020.

Caroline Gumble is CEO of the CIOB